SOC Case Study - Information Technology bet9平台游戏 SOC 2

主要联系人: Eric M. 莱特注册会计师,ctp

Schneider Downs completed a Service Organization (SOC) Type 2 report for a leading SaaS provider that empowers retailers and manufacturers to drive new product success by introducing the right new products at the right price. 

The client offers a cloud-based software solution that gives retailers and manufacturers insight into expected product performance and optimal entry price points for new items that have no sales history, 全部在48-72小时内完成.  零售ers and brands use the solution to develop, select, and price more winning products.

The client uses a scalable platform that enables thousands of consumers to evaluate hundreds of new products through online games that are presented via social media, 网站, 电子邮件, 在移动设备上.  The predictive analytic solution filters and weighs consumer input, ensuring that clients are listening to the right consumers.  The results have been 3%-9% gains in sales and margin dollars for all customers. The Chief Technology Officer shared her thoughts with Schneider Downs on the SOC 2 Type 2 report:

Why is the SOC 2 Type 2 report valuable from you customers’ perspective?information-technology-services-soc-2-report-ssae-16

因为我们是SaaS解决方案, it is important for our customers to know we have sufficient controls in place to ensure that we are managing the information they provide us in a secure and business-appropriate manner.  The SOC 2 principles and criteria provide a standard framework for us to demonstrate evidence of our controls without our customers have to conduct their own due diligence audit on our systems.

How has the SOC 2 report process added to the Security and Processing Integrity of your SaaS offering?

It mobilized our company to this about the best practices for managing inputs into our solution, 监察消费者参与活动, 并从我们的系统中产生客户结果, and to develop Policies and Procedures that encourage those best practices and mitigate risk.  The Policies and Procedures related to Security and Processing Integrity we have developed have also simplified new hire training, as it was easier to develop training materials and track compliance.

Can you describe your experience with Schneider Downs?

Schneider Downs was professional and knowledgeable and worked with us from a point of view wanting us to succeed.  They worked hard to understand our business and worked with us to develop controls that made sense for our company.  The challenged us when necessary and they helped us ultimately build a framework that made us better as a company.  I look forward to working with them again on the next testing phase.

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Schneider Downs employs a unique approach to SOC reports, integrating the expertise of information technology, 内部审计和外部审计专业人员. By combining cross-disciplinary knowledge and project management expertise, we are able to effectively deliver on our clients' expectations. If you are interested in learning how we can assist your organization, please bet9平台游戏 to get started or learn more about our practice at 089wbug3.945996.com/soc.

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